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Privacy Policy

This document explains how personal data is collected, stored, and used when you interact with Ricky Casino. The platform operates under a Curacao licence and follows standard data protection practices for online gambling services. Players from Australia and other supported regions should review this policy to understand their rights and how information is handled. For questions about account data, contact the support team via live chat or email.

Information We Collect

Ricky Casino collects personal details during registration and ongoing use of the platform. This includes your name, email address, date of birth, and residential address. Payment information such as card details, e-wallet credentials, or cryptocurrency wallet addresses may also be stored when you make deposits or withdrawals using methods like Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, or Litecoin.

Additional data is gathered automatically when you access the site. This covers IP addresses, browser type, device information, and session duration. Cookies and similar tracking technologies help improve site functionality and deliver a personalised experience. You can manage cookie preferences through your browser settings.

How Your Data Is Used

Personal information serves several purposes across the Ricky Casino official site. The primary uses include:

  1. Verifying your identity and age to meet KYC requirements before your first withdrawal
  2. Processing deposits and cashouts in GBP, AUD, or supported cryptocurrencies
  3. Delivering bonuses, free spins, and loyalty rewards accurately to your account
  4. Communicating important updates about your account, promotions, or policy changes
  5. Detecting fraud, preventing money laundering, and maintaining platform security
  6. Improving game recommendations and site features based on your activity

Ricky Casino does not sell personal data to third parties for marketing purposes. Information may be shared with payment processors, identity verification services, and regulatory bodies when required by law or licence conditions.

Data Security Measures

The platform uses SSL and TLS encryption to protect data transmitted between your device and the casino servers. This applies to login credentials, payment details, and personal information. Account verification processes add another layer of protection by confirming your identity before releasing funds.

Internal access to player data is restricted to authorised staff who need it for specific operational tasks. Regular security audits help identify vulnerabilities and maintain protection standards. If you notice suspicious activity on your account, contact support immediately through live chat or email at the address provided on the Ricky Casino responsible gambling page.

Your Rights and Choices

Players have the right to access, correct, or request deletion of their personal data. You can update account details directly through your profile settings or by contacting customer support. Requests for data deletion will be processed in line with legal retention requirements and anti-fraud obligations.

You may opt out of promotional communications at any time by adjusting your notification preferences or clicking the unsubscribe link in marketing emails. This does not affect essential service messages related to your account security or transaction confirmations.

Data Retention

Ricky Casino retains personal information for as long as your account remains active and for a period afterwards as required by gambling regulations and financial record-keeping laws. Inactive accounts may be subject to data archiving or deletion following the standard retention schedule. Transaction records are typically kept for several years to comply with anti-money laundering requirements.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in data practices, legal requirements, or platform features. Significant changes will be communicated through email or site notifications. The current version always appears on this page with the latest revision date. Continued use of Ricky Casino after updates indicates acceptance of the revised terms.